The dashboard
Caller names and numbers have been replaced.
Which community is missing calls
Calls by community.
- Answered, missed, and outbound per community
- Long red bars stand out at a glance
- Sorted by total calls
Every family still waiting for a call back
Unresolved missed calls, by community.
- One row per caller, newest first
- The community each call came in to
- Open in CTM jumps straight to the call
Standard modules on this dashboard
Every build is custom. These are the modules we ship most often for this use case. Mix and match, add new ones, drop what you don't need.
Calls by Community
Answered, missed, and outbound calls for every community.
Unresolved Missed Calls
Every caller who has not been called back, by community.
From Inquiry to Move-In
Inquiries, tours, deposits, and move-ins from the CRM can sit on the same dashboard.
Who looks at this dashboard
Community sales directors
Their own community’s callbacks owed.
Regional and corporate teams
Every community side by side.
Where the numbers come from
Your phone system
CallTrackingMetrics, CallRail, and other systems with an API.
Your CRM
WelcomeHome, Aline, Enquire, Salesforce, and others with an API.
Common questions
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