TrussCharts
Dashboard examples

Dashboard Examples

Screens from dashboards we have built for call centers, treatment centers, specialty practices, and senior living.

Client names, people, facilities, campaigns, and referral sources have been replaced. Where a screen uses made-up data, the example says so. Every build is custom: use these as a starting point for what yours could show.

Call center and missed calls

Table of unresolved missed calls with time, caller, location, status, ring time, and an Open in CTM button on each row

Missed Call and Callback Dashboard

Every caller who has not been called back, with CRM status and a one-click link to the call.

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Call dashboard overview with a plain-English headline, then inbound, outbound, SMS, and total panels, each number with an arrow compared with yesterday

Call Center Dashboard

Total, answered, missed, and outbound calls, by location and by agent, with miss rates.

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Heatmap of the percent of inbound calls missed by day of week and hour, coloured green to red, with totals and a colour key

Call and Missed Call Heatmaps

Inbound calls, missed calls, and the percent missed by hour and day, with totals and the worst hours called out.

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Agent activity view with tiles for agents active, not ready, seen last hour, and events last hour, above a timeline of state changes for eight agents

Agent Activity Dashboard

Who is Ready, On Call, or Not Ready right now, with each agent’s state changes and KPIs.

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Stacked bar chart of calls by community, split into inbound answered, inbound missed, and outbound

Senior Living Call Dashboard

Calls and missed calls by community, with every unanswered inquiry listed for a call back.

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Admissions and business development

Admits percent to goal for six business development reps

Business Development Activity Dashboard

Each BD rep against goal: admits, conversion, and face-to-face activity, with monthly trends.

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Admissions dashboard showing calls in queue, missed calls today, active patients, admitted today, arriving today, a lead to opportunity to admit pipeline, and calls by hour

Admissions Dashboard

Today at a glance: calls in queue, missed calls, admits, arrivals, and callers who still need a call back.

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Marketing and ad spend

Bar chart of weekly ad spend with a four-week average line

Ad Spend to Admissions Dashboard

Weekly ad spend, admits, and cost per admit, with the full funnel by facility.

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Leads and opportunities by month, above a table of marketing channels with leads, opportunities, admits, opportunity percent, and admit percent

Advertising Performance in Your CRM

Google Ads, Microsoft (Bing) Ads, and Meta Ads measured by CRM opportunities and admits, next to every other channel.

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